Hi All,

The next Atlanta User Group meeting will be held January 15, 2008. During the Administrator Birds of a Feather meeting at the recent City Tour, a large percentage of admins had questions/concerns surrounding data integrity. In response, our next user group meeting will focus on best practices and ways to manage your data.

We will host Mark Esdale from CRMfusion, who will discuss the importance of clean data, ideas on to how to cleanse your data and how to manage the process moving forward. You may have seen Mark at Dreamforce, where he led several sessions about data integrity. If you missed Mark at Dreamforce, now is a great time to get to see his presentation. If you were lucky enough to attend one of his sessions, this meeting will allow for a more in depth discussion. Mark will also have a cool give-away for each attendee. 

To ensure that we have a healthy discussion around what is possible within the application, I am looking for admins who are willing to discuss and/or demonstrate what they have implemented to successfully manage their data. If you are interested in sharing your experiences, please contact me directly.

Please RSVP via email by Wednesday, January 9, 2008.

I look forward to meeting on the 15^th.

Carolee
carolee.bender@borland.com
o: (770) 661-3508
m: (678) 350-3747

Topic:   Data Integrity Best Practices
Date:    January 15, 2008
Time:   11:30 am - 2:00 pm (Lunch will be served)
Where: Borland Software
            400   Interstate North Parkway
            Suite 1600
            Atlanta,GA  30339

Please forward all communication and resumes to David Dubrof (ddubrof@soporex.com).

   

 

     

 

     

 

     

 

     

 

     

 

 

Job Title:	Sales Operations   Management
Department:	Sales
Reports To:	EVP Sales and Marketing
FLSA Status	Exempt
EEO/Job Code:
Approval Date:

 

Summary

The Sales Operations Manager will be responsible for managing the CRM platform and supporting all field sales, inside sales, consultants and sales management personnel.

 

Job Functions

Essential Duties and Responsibilities

Adhere to and implement all Soporex policies and standard operating procedures

Maintain all aspects of CRM platform (SalesForce.com)

Develop required reports for field sales, inside sales, consultants and sales managers

Perform all lead management functions

Analyze lead and opportunity pipelines

Proactively identify cross selling opportunities and individual vertical market opportunities

Import new patient lists

Provide sales and consultant education as applicable. Education may include but is not limited to:

Basic SFDC functionality

Report desgning

Dashboard designing

Workflow

 

Support sales and consulting personnel as directed by the Supervisor

Support orientation and training of other personnel at the direction of the Supervisor.

Participate in meetings as applicable

Participate in conferences and conventions as applicable 

Other duties and responsibilities as defined by the Supervisor.

 

Other Duties and Responsibilities

Maintain continuing education as necessary for performance of job responsibilities

Perform other duties as defined by the Supervisor

 

Supervisory Responsibilities

None

 

Qualifications

 

Education and Experience

Completion of SFDC administration and development training

Computer Science background helpful

Previous sales operations experience with SFDC preferred, but not necessary

Home respiratory care, DME or other related health care experience is preferred, but not necessary

 

Certifications, Licenses, Registrations

N/A

 

Communication Skills

Must be able to clearly communicate verbally with patients and other personnel

Must be able to clearly communicate via written correspondence to inside sales, field sales, consultants, management and other personnel

 

Analytical Skills

Must be able to review sales data and discern non-compliance with Soporex’s policies and procedures