• Developing a clear sales process in collaboration with senior management, and ensuring the consistent deployment of that process across sales offices through sales team training
•  Ensuring the attainment of Global and regional revenue targets
• Discovering best practices internally and externally and ensuring the dissemination of these best practices across the global sales teams
• Ensuring that the all members of the Global Sales team are fully equip with the most current and relevant knowledge, skills, and training
• Developing with senior management a forecasting methodology and ensuring the consistent deployment and adherence to that methodology
• Developing, analyzing, and dynamically tracking the leading and lagging indicators of sales team performance across the offices
• Leading a team of pre-sales supportive functions
  
  Activities
  The following is a subset of the many facets of activities that the Sales Operations Director will be conducting:
  
• Running the Global Sales meeting
• Meeting weekly with sales managers in person and over the phone
• Executing monthly operational review of each department
• Updating KPI sheet on a weekly basis
• Creating dashboards, reports, fields, etc? in Salesforce.com
• Setting-up and tracking weekly campaigns in Salesforce.com
• Managing the Targeted Accounts process
• Performing monthly training to educate reps and managers
• Creating training material
• Rolling out quarterly global sales competition to further incentivize performance
• Regularly reviewing Global pipelines and forecasts and providing feedback to Sales Managers
• Managing pre-sales support team

Desmond Nugent

The Bowdoin Group, Inc.