Generic "From" Email Address Support
Did you know that Salesforce now provides the ability to setup generic email addresses that can be used by all of the users in an org when sending mass emails?. This Summer 2009 functionality allows users to send emails from email aliases such as sales@acme.com or support@acme.com. In addition, these addresses can be linked to a user profile to control who has access to them and can use them.
Click here to watch a video demo on Youtube.
