Thank you to those who attended our November User Group Meeting -- it was a fantastic event. A big thank you to LucidEra for sponsoring the event. To view Darren Cunningham's presentation from the meeting click here. If you would like to find out more about the LucidaEra product, you can contact Darren at dcunningham@lucidera.com or visit www.lucidera.com. And congrats to George Woods for winning the $150 Amazon gift card from the raffle!

An additional thank you to Josh Holtzman and his team from American Data Company for taking us through a review of DreamForce and the new highlights of the Winter Release.

Our next event will be in January -- stay tuned!

Reference Documents:

Download The Review Document on the Winter Release - as presented at user group.pdf

Download The Presention from American Data Company - Recap of DreamForce/New Release.ppt

**News Flash! **
Be a Guinea Pig: The SalesForce User Research Team has expressed interest in interviewing our user group members to help develop products for the future. Much like SF Ideas in a real world, observational setting. If you would be interested in contributing, you can email research@salesforce.com and set up a meet and greet during the Success Tour on December 2nd. Here is more info about the Team: Download Salesforce_customer_research.ppt 

Speaking of Success Tour: The next Success Tour is Tuesday December 2nd in Huntington Beach at the Hyatt off of PCH. We are expecially excited about the Force.com App Builder Session from 11-2pm.

Pictures from the Meeting: 

SalesForce: Los Angeles User Group Meeting

November 12th, 2008

LEMON MOON IN WEST LA -- http://www.lemonmoon.com/
ADDRESS: 12200 West Olympic Blvd, Los Angeles (cross street Bundy just north of the 10 fwy – parking in structure or on street)
TIME: 4:00 - 6:00 (light refreshments will be served)
RSVP: Please email schan@casestack.com

4:00-5:00- Winter Release Presentation, Review of Dreamforce
5:15-6:00- LucidEra Presentation

The November User Group meeting will be held in West LA, Lemon Moon Restaurant. There will be a recap of DreamForce activities, a review of all the new features in the recent update and a presentation by Lucidera, our event sponsor, on activities for leads insight and pipeline tracking. This is a FREE event for all Salesforce.com customers. Please come and bring a friend! Bring your questions and learn some new tricks from your colleagues!

LucidEra delivers fast, easy-to-use and affordable SaaS applications that enable VPs of Sales to achieve dramatic sales improvement now. Founded in 2005, LucidEra was formed to shake up the stagnant business intelligence industry and traditional approaches to corporate information access and analysis by delivering business visibility as an on-demand service. LucidEra's initial business intelligence applications are designed to allow sales and marketing organizations to optimize and improve the lead-to-billing process by allowing managers to easily identify weaknesses and strengths in the sales pipeline, uncover revenue growth opportunities, and compete more effectively with actionable information for improved business results. No More Excuses. No More Surprises. Know More with LucidEra. Visit http://www.lucidera.com or call 1-866-392-8008

We will be having the July User Group meeting in Century City this month. We are trying to move it around a bit so hopefully it is easier for the Westside and Valley people to get to. Also, we are trying something a little different this month and hosting the meeting at a restaurant. DreamFactory will be sponsoring the meeting this month and they found a great place in Century City that will just be open for us in the afternoon so we will have the run of the place. See the details below:

The next LA User Group meeting will take place on WEDNESDAY, MAY 21, 2008 at 4:00 p.m. !!  This is a FREE benefit for all Salesforce.com customers. 

This meeting will be held in El Segundo :

Ignited
2221 Park Place
El Segundo, CA  90245
Tel: 310.773.3100

From the 405 Freeway, exit Rosecrans and head West. At Douglas, turn right. At Park Place (the Stop sign), turn left. Turn right into the very first driveway. There are parking spaces on your right and further ahead, around the back of the building.

Your presence and input is crucial! We'll spend time discussing topics/issues mentioned during our last meeting, have a guest speaker, and network and share best practices.  Please come and contribute to our/your success!

Joe Ippolito, of Astadia, will be our guest speaker. Astadia helps businesses become more productive in sales, marketing, customer service and employee performance. With offices across the U.S. and in Europe, Astadia serves businesses, large and small, with subject matter expertise in a wide array of industries. Enabling Customer Relationship Management, Human Capital Management, Marketing Automation, Partner Relationship Management, and Sales Force Automation. Astadia is the largest deployment partner for many leading SaaS solutions. Astadia is ranked 83^rd on the Inc. 500 list. To learn more about Astadia's offerings, click here.

Light refreshments will be served at the meeting.

Please contact your LA User Group Co-Leaders with questions:
Charlotte Doepker cdoepker@keenanassoc.com or
Roxanne Kimmel rkimmel@ignitedla.com with any questions. 

We look forward to seeing you!

If you haven't already submitted your RSVP, please do so at your earliest convenience!  Email rkimmel@ignitedla.com

Our re-launch of the Los Angeles User Group was a success, with Chris Anthony from ExactTarget presenting an email marketing tool.  With this tool, you can create, target, deliver, integrate, track, and manage sophisticated email campaigns. If you missed this or attended and would like more information, Chris can be contacted at canthony@exacttarget.com.

After the presentation, we began our Troubleshooting Session, which uncovered the following issues:

• Difficulty tracking Partners 
• No Outlook email add-ons for Mac
  
• Google Adwords is costly and clears history
• Difficulty increasing User Adoption
• Difficulty tracking contacts when they change employer
  • History can now be tracked for the account field in the contact record. This will be covered at the next meeting
• Not able to enter more than one email address per contact
  • This can be done with a custom field, but it is unclear as to whether an email can be sent directly from the system using the alternate email address
• Difficulty with data integration/cleansing

Future meetings will include presentations that address as many of these issues as possible.  We have decided to meet every other month and will move the location around in an attempt to accommodate as many User Group Members as possible.

Details regarding our next meeting date and location are forthcoming.

Thanks to everyone who attended!

Roxanne and Charlotte
SFDC LA User Group Co-Leaders
RKimmel@ignitedLA.com / CDoepker@KeenanAssoc.com

If you are a Partner or a Salesforce.com employee, please do not complete this survey.

If you have any questions, please don't hesitate to contact Charlotte Doepker cdoepker@keenanassoc.com or Roxanne Kimmel rkimmel@ignitedla.com with any questions.

Thanks so much for your time!

Plans are underway to re-launch the Los Angeles User Group.  We have a couple of customers who have volunteered to lead the effort and they hope to hold a meeting in January '08.  Look for more information and an official announcement at the City Tour event on December 6, 2007.

We hope you will get involved!