Los Angeles
Dreamforce Pre-Gala Fiesta- Make sure to RSVP!
American Data Company will be hosting a pre-gala fiesta (appetizers and cocktails) from 6:15-7:45 on Wednesday at Chevy's (right across from the Moscone Center)
Chevy's Mexican Restaurant - across street from Moscone Center
201 3rd Street
San Francisco, CA 94103
The invite welcomes all Los Angeles User Group Attendees. Please email me if you will be in attendance so we can ensure that we have food for everyone.
Josh Holtzman
jholtzman@americandatacompany.com
American Data Company
tel: 310 . 996 . 0313 | fax: 310 . 943 . 0313 | 10390 Santa Monica Blvd., Suite 215 | Los Angeles, CA 90025 | www.americandatacompany.com
SalesForce.com Consulting Partner | Amazon Web Services Consulting Partner | ExactTarget Consulting Partner
Swing By Dreamforce -- the Budget-friendly Way!
If you can't attend the full conference, we’re pleased to offer you a FREE Keynote and Expo Pass ($200 value). Register at https://dreamevent.secure.
JOB POSTING!
Salesforce Data Specialist
TreePeople implemented Salesforce’s Nonprofitforce version in April, 2008. The database was custom designed to meet the needs of the organization. We are now searching for a temporary, part-time resource to help cleanse our data, import data, set up reports and dashboards and train staff on dashboards and advanced reporting.
RESPONSIBILITIES
- Revise training manual for Salesforce data entry best practices.
- Create advanced reports as needed.
- Train users in creation of advanced reports.
- Examine TreePeople’s current data import and dedupe processes and refine as needed.
- Ensure data integrity by merging duplicate records and setting up Dupe Blocker
- Perform mass uploads and updates of data as required.
- Build and manage Salesforce.com dashboards, reports and folders linked to dashboards.
- Manage AppExchange products integrated to Salesforce.com including Conga, Demand Tools, Dupe Blocker, People Import and Exact Target. Evaluate and implement more apps as needed.
- Develop reports, dashboards, and processes to continuously monitor data quality and integrity
KEY SKILLS
- Data manipulation and cleaning
- Strong documentation and training skills
QUALIFICATIONS
- Working knowledge of the Salesforce.com (SFDC) platform (3+ years) with at least 1 year’s experience working with the Nonprofitforce instance.
- Experience with SFDC administration (2+ years)
- Experience using Demand Tools, People Import and Dupe Blocker
- Experience with Conga and Exact Target reporting a plus.
- Must live in Los Angeles area.
This is a part-time, temporary position, located at our headquarters in Los Angeles. Salary commensurate with experience.
TO APPLY Please email resume and cover letter to:
Jodi Toubes
Sr. Manager, Human Resources
jtoubes@treepeople.org.
*TreePeople is an Equal Opportunity Employer
Calling all SFDC Developers-- Bay Area Job Opportunity
Dear Professional,
Are you interested in a SFDC Developer contract located in the San Francisco, CA area? Our client is in need of a strong SFDC Developer who has hands on experience in Salesforce.com Architecture, Design and Development.
Ideally what we're looking for in candidates is four years (and if that's not possible, at least 2 years) of Salesforce development experience. This is a bit flexible in that we can make a judgment call looking at the complexity of the actual projects they have worked on.
The candidate should have worked with Apex Classes, Controllers and Triggers, Visualforce, Force.com IDE, Migration Tool and Web Services. Someone who has used Salesforce not as a tool but as a development platform. In the ideal scenario, someone who has transitioned from software engineering discipline to Salesforce development rather than from Salesforce administrator/operator to a Salesforce developer.
Please, only reply if you're able to work directly for York Solutions as a W2 Contractor. Unfortunately we're unable to work with 3rd Party suppliers with this client.
If you feel you're a potential match please forward your resume and contact information. A representative from York Solutions will contact you regarding your profile right away.
We look forward to hearing from you!
Best regards,
David Herr
Manager, Consulting Services
York Solutions,
LLC
dherr@yorksolutions.net
SalesForce Admin Job Opportunity!
Sapphire is seeking an
Application Support Network/Call Center Analyst in the Orange County area for a
contract opportunity. We have changed our search criteria for our salesforce
administrator
position. We now look for someone with more senior experience
in salesforce and very good communication.
Here are the
most critical requirements:
Working with business to identify
opportunities to utilize SalesFoce to
improve business process and results.
Provide direct support to salesfoce users on SalesForce related
production issues.
Provide training to salesforce users.
Facilitate
requirements gathering and prioritization with business
users.
Perform
Salesforce customization that can be handled by administrator.
The Application Support Network Analyst-Call Center Analyst role is primarily Specialist responsible for providing non-programming support of application systems, which are a combination of internally developed systems and purchased packages (e.g., Salesforce.com). This support is provided in the following ways:
- Participates in system upgrades
- Works closely with the business to design and execute test scripts resulting from system changes
- Runs adhoc reports to retrieve system metrics
- Gathers, compiles, and formats SLA statistics
- Works closely with purchased application system vendor support organizations with regard to issues, enhancements, and upgrades
- Acts as liaison between internal Help Desk and vendor Help Desks for purchased systems
- Performs analysis to effectively understand and address system issues
- Works closely with IT management to identify and prioritize technology issues requiring changes to application systems
- Provides expertise in the effective operation of applications
- Makes recommendations for technical changes to applications
- Provides hands-on training to application users by developing job aids and providing other forms of documentation
- Provides direction and support to application developers when application changes require knowledge of or changes to system functionality
- Participates in enhancements to internal and purchased applications
In addition to 3+ years of Salesforce.com experience, the skills that this role requires include excellent analysis skills, excellent communication and collaboration skills, problem solving skills, reporting skills, and document preparation and formatting skills. In addition, some experience in gathering and documenting system requirements and writing specifications is highly desirable.
For further details contact Amy Roos at amy.roos@sapphire.com or (949) 253-3050.
Recap of the Los Angeles User Group Meeting
Thank you to everyone that joined us at Daily Grill for our July LA User Group Meeting! For those who may have gotten caught in traffic from the fire, we've included our short hand of the meeting. Meeting hand outs and presentations to be posted soon.
Bobby Buchanan SFDC Administrator from IXIA presented his experiences with Big Machines.
- You can have multiple quotes, with the ability to check one as primary
- Creates a new object for Big Machines
- Can set status of 'approved', discount amounts, auto generates quote number
- Approx 2-3 implementation process
- Create PDF quote instantly
- Can specify types of discount (advertised specials, etc)
Joshua Schneyer from SFDC reviewed the components of SalesForce Mobile and MobileLite.
- Mobile lite is free for all Professional, Enterprise and Unlimited edition users.
- Make sure your device is supported and enable Mobile (in your admin for SF)
- Every Wed, 11am -- User webinar through mobile blog.
Justin Pizzala, Robert Garcia and Josh Holtzman from American Data Company presented the new components for Summer release. The highlights:
- Visualize It! The capability to visualize workflow and approvals once you program it.
- New donut and funnel reports - must be implemented (not automatic).
- Support for multiple languages in mobile
July's Los Angeles User Group Meeting
in the heart of business district Santa Monica, full validation. At 26th and Cloverfield
SalesForce.com will be on hand to highlight SF Mobile operations, American Data Company will be presenting the new features of the Summer release, members will be sharing implementation and integration experiences of key applications.
Our featured presentation and sponsors are Cloud Trigger and Less Software. They will provide insights on the strategy and use of SFDC infrastructure and review how these two companies work together to leverage best industry practices and technology from SFDC so that Less Software is able to attract, retain and support customers. Mr. Lonnie Will (CEO Cloud Trigger) and Mr. Michael Flanagan (CEO Less Software) will present.
CloudTrigger helps customers go to market by delivering repeatable solutions for SaaS applications. Their extensive expertise allows them to deliver ongoing value to customers. Less Software builds native SaaS supply chain applications on the Force.com platform from SalesForce.com. Their application enables users to efficiently Acquire, Manage and Sell their Inventory to their customers.
Also, as a reminder, DreamForce is this November 17-20th. DreamForce has catapulated our organizations each and every year to a higher level of SalesForce operations. We encourage all our members to attend.
DreamForce 2009
May User Group Meeting Recap
Thank you to everyone who joined us at yesterday's user group meeting. A special thank you to Liza Dunham (ldunham@salesforce.com) our SalesForce Customer Success Manager for presenting CommunityForce features, Frank Verrill (FrankV@advancedimagedirect.com) from Advanced Image Direct, and Josh Holtzman (jholtzman@americandatacompany.com) from American Data Company for sponsoring the meeting as well and giving an insight to Force.com capabilities. We had over 40 attendees at the Daily Grill in Santa Monica.
Mark your calendars for the next meeting, tenatively July 8th at the Daily Grill, 4pm. Members will be sharing implementation and integration experiences of key applications as well as best practices with workflow operations. If you are interested in volunteering to present, please contact jjoy@casestack.com.
Additionally, if you have any SalesForce related questions that you'd like answered at the next meeting, email schan@casestack.com. We will bring the top solutions to share with the group.
Job Opportunity with American Data Company!
Many of the LA User Group members are already familiar with American Data Company. Representatives Josh Holtzman, Justin Pizzala, and Robert Garcia have shared their expertise with presentations on SalesForce releases and Dreamforce recaps at our meetings.
Now you have the opportunity to join their team. American Data Company is searching for an Account Executive. To learn more about this position, click here.
Josh and his team will also be sponsoring the May 6 meeting at The Daily Grill Santa Monica from 4-6pm. If you have not already done so, RSVP to schan@casetack.com. We look forward to seeing you then!
Free SalesForce Event in Century City- Apr 8!
Grow Your Business. Not Your Costs. Exclusive Invitation: Los Angeles
Attend this FREE briefing to hear first hand from leading organizations on why Salesforce CRM enabled them to quickly reduce costs, increase productivity and exceed rising customer expectations — in as little as 30 days.
Today, thousands of companies globally are saying “no” to the cost and complexity of software. Instead they are putting their customer service and support operations in The Cloud and standardizing on Salesforce CRM. The reasons are clear:
- ::23% reduction in service and support costs
::36% increase in agent productivity
::34% boost in revenue
::30% improvement in customer retention
::25% lift in customer satisfaction
Seats are limited! Register today.
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