Los Angeles
Free SalesForce Event in Century City- Apr 8!
Grow Your Business. Not Your Costs. Exclusive Invitation: Los Angeles
Attend this FREE briefing to hear first hand from leading organizations on why Salesforce CRM enabled them to quickly reduce costs, increase productivity and exceed rising customer expectations — in as little as 30 days.
Today, thousands of companies globally are saying “no” to the cost and complexity of software. Instead they are putting their customer service and support operations in The Cloud and standardizing on Salesforce CRM. The reasons are clear:
- ::23% reduction in service and support costs
::36% increase in agent productivity
::34% boost in revenue
::30% improvement in customer retention
::25% lift in customer satisfaction
Seats are limited! Register today.
Next LA User Group Meeting Details! May 6, 2009
Date: Wednesday, May 6, 2009
Time: 4-6pm
Location: The Daily Grill, Santa Monica Location
To RSVP click here or send an email to schan@casestack.com.
The May User Group meeting will be held in Santa Monica at the Daily Grill on 26th and Cloverfield. This is a FREE event for all Salesforce.com customers. Come and bring a friend and enjoy hors d'orderves while learning some new tricks from fellow SF users. This meeting will be aimed at users with an intermediate level of SalesForce knowledge, but we encourage all types of users to attend because there will be something for everyone.
American Data Company will be sponsoring the event and giving us some insider knowledge and demos of the Force.com Platform. You may already be familiar with American Data Company if you've attended our past few meetings. They've been sharing their expertise on SalesForce releases and DreamForce recaps and now they will be exploring the features of Force.com.
Meeting Agenda:
4:00pm -- Best Practices Demos* from User Group Members
4:30pm -- Group Quiz and Competition; Prizes for the winning team
5:00pm -- Break for Food and Networking
5:15pm -- Josh and his team from American Data Company present Force.com
5:45pm -- Questions and Answers
*Contact Jenny Joy (jjoy@casestack) if you are interested in presenting a 5-10 minute demo of something you've created, customized, or discovered on SF at this meeting or future meetings.
March Meeting Recap
Thank you to those who attended our latest LA User Group Meeting!
If you missed the meeting, member Cheral Stewart presented ticketing best practices, which can be found here, along with Julie Galindo's best practices in campaigns. Tim Dunlea shared his expertise in dashboards and lead scoring . Anyone who is interested in doing a 5-10 minute best practices segment of their own experience with SalesForce please contact User Group Leader Sum-Sum Chan at schan@casestack.com.
Also, a big thank you to Tom and Darcy from SalesGenie.com for sponsoring the event. If you would like to see a demo of Salesgenie.com, you can contact Darcy at Darcyg@Salesgenie.com or visit www.salesgenie.com.
An additional thank you to Josh Holtzman and Justin Pizzala from American Data Company for taking us through a highlights of the SalesForce Spring Release Preview.
Our next event will be in May-- stay tuned!
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