Quand: 2 décembre 2009 de 8h30 à 10h30. (Croissant, muffin, pâtisserie, café Starbuck et jus seront offerts gratuitement!)

Où: Hotel Ruby Foo's (Google Map) Stationnement gratuit à l'hotel et à 2 pas de la station de Métro Namur.

Agenda:
8h15 - 8h30 Réseautage
8h30 - 8h45 Nouvelles du SFUG et résultat du sondage des membre
8h45 - 9h00 Faits saillants de Dreamforce - Résumé des principales annonces de Salesforce
9h00 - 10h15 Best Practices: Gestion des Leads par Alexandre Pelletier
10h15 - 10h30 Questions ouvertes à propos de Salesforce.com (apporté les vôtres, peut-être que quelqu'un aura une réponse sur le champ!)

Présentation - Best Practices: Gestion des Leads par Alexandre Pelletier

• Établir une définition commune d'un Lead
• S'entendre sur la définition d'un Lead "qualifié"
• Déterminer les "Leads Status" appropriés pour bien suivre le processus de gestion des Leads
• Spécifier précisément le moment où un lead doit être convertit en Contact/Account/Opportunité
• Identifier les multiples source d'où peuvent provenir les Leads
• Collaborer lors de meeting continus afin de discuter de la qualité des Leads et des performances
• Considérer l'implantation d'un système de classement des Leads (Scoring ou Rating)

Veuillez confirmer votre présence, au plus tard lundi le 30 novembre, en envoyant un courriel à Alexandre Pelletier, leader du SFUG, à alex@apelletier.com car nous devons confirmer la disposition de la salle.

Invitée spécial: Marianne Sheshko de Salesforce.com sera avec nous.

Marquez votre calendrier: La rencontre suivante sera le 3 février 2010.

Événement spécial: Diner-Formation Gratuit

Je tiens à vous inviter à un diner-formation gratuit immédiatement après la rencontre du User Group de 11h00 à 13h00.

Topic: Salesforce.com Best Practices for Growth and Total User Adoption (Présentation en Anglais)

Optimizing your company’s use of Salesforce.com can only lead to better, higher customer satisfaction and dramatic sales productivity gains.  Join The Results Group, a Registered Consulting Partner in Montreal, for a seminar on the latest Salesforce.com features and best practices in driving user adoption to learn ways on how Salesforce.com can help your business succeed!

Please RSVP to Jeremy Telycenas at jeremy@trgsalesconsulting.com if you would like to attend, by November 26th.

When: December 2nd, 2009 from 8:30 to 10:30. (Complementary croissant, muffin, pastries Starbuck cofee and Juice will be served!)

Where: Hotel Ruby Foo's (Google Map). Free parking is available at the hotel and it is 1 block from Metro station Namur.

Agenda:
8:15 - 8:30 Networking
8:30 - 8:45 SFUG News and UG Members Survey Results
8:45 - 9:00 Dreamforce Review - Highlight of the major announcement by Salesforce
9:00 - 10:15 Lead Management Best Practices by Alexandre Pelletier
10:15 - 10:30 Open Salesforce.com questions (Bring yours, you may find someone with who can help you on the spot!)

Lead Management Best Practices Presentation by Alexandre Pelletier

• Establish a common definition of a Lead
• Agree on the definition of a “Qualified” Lead
• Determine the appropriate Lead Status to track and monitor the lead process
• Specify precisely when a Lead should be converted into a Contact/Account/Opportunity
• Identify the various sources of Leads
• Collaborate during ongoing meetings to discuss Lead quality and performance
• Consider configuring lead scoring or rating based on your business rules and priorities

Please confirm your attendance by Monday November 30th by sending an email to Alexandre Pelletier, the user group leader, at alex@apelletier.com as we need to setup the room properly.

Special guest: Marianne Sheshko from Salesforce.com will be among us.

Save the date: The following meeting will be February 3rd, 2010.

Special Event: Free Lunch & Learn

I'm pleased to invite you for a free Lunch and Learn after the User Group Meeting from to 11AM – 1PM.

Topic: Salesforce.com Best Practices for Growth and Total User Adoption

Optimizing your company’s use of Salesforce.com can only lead to better, higher customer satisfaction and dramatic sales productivity gains.  Join The Results Group, a Registered Consulting Partner in Montreal, for a seminar on the latest Salesforce.com features and best practices in driving user adoption to learn ways on how Salesforce.com can help your business succeed!

Please RSVP to Jeremy Telycenas at jeremy@trgsalesconsulting.com if you would like to attend, by November 26th.

Quand: 7 octobre 2009 de 8h30 à 10h30. (Croissant et pâtisserie seront offerts gratuitement!)

Où: La rencontre aura lieu dans une salle de conférence et le lieu sera confirmé d'ici le milieu de la semaine prochaine en fonction du nombre de personnes qui confirmeront. Soyez assuré que l'endroit sera près d'une station de Métro au centre-ville.

Quoi: Avant goût de Dreamforce et le défi d'avoir des données de qualité

Agenda:
8h15 - 8h30 Réseautage
8h30 - 8h40 Nouvelles du SFUG
8h40 - 9h00 Avant goût de Dreamforce: Qui y sera et pourquoi y aller!
9h00 - 10h15 Data Quality by Mark Esdale of CRM Fusion (présentation en anglais)

• Introductions
• What is bad data?
• What is the cost of bad data?
• What can be done proactively to stop bad data?
  
  • Training and Communication 
  • Enforcement 
  • Monitoring 
• What can be done to clean data after the fact?
  
  • Standardize 
  • Deduplicate
  • Enrich  

10h15 - 10h30 Questions ouvertes à propos de Salesforce.com (apporté les vôtres, peut-être que quelqu'un aura une réponse sur le champ!)

Veuillez confirmer votre présence, au plus tard lundi le 5 octobre, en envoyant un courriel à Alexandre Pelletier, leader du SFUG, à alex@apelletier.com car nous devons confirmer la disposition de la salle.

Invitée spécial: Marianne Sheshko de Salesforce.com sera avec nous.

Marquez votre calendrier: La rencontre suivante sera le 2 décembre 2009.

When: October 7th, 2009 from 8:30 to 10:30. (Complementary croissant and pastries will be served!)

Where: The meeting will be held in a conference room and location will be confirm by next mid-week depending on the number of attendees. Be assure that it will be in near a metro station in the Downtown area.

What: Dreamforce Sneak Peek & Data Quality Challenge

Agenda:
8:15 - 8:30 Networking
8:30 - 8:40 SFUG News
8:40 - 9:00 Dreamforce Sneak Peek: Who is going and why you should go!
9:00 - 10:15 Data Quality by Mark Esdale of CRM Fusion

• Introductions
• What is bad data?
• What is the cost of bad data?
• What can be done proactively to stop bad data?
  
  • Training and Communication 
  • Enforcement 
  • Monitoring 
• What can be done to clean data after the fact?
  
  • Standardize 
  • Deduplicate
  • Enrich  

10:15 - 10:30 Open Salesforce.com questions (Bring yours, you may find someone with who can help you on the spot!)

Please confirm your attendance by Monday October 5th by sending an email to Alexandre Pelletier, the group leader, at alex@apelletier.com as we need to setup the room properly.

Special guest: Marianne Sheshko from Salesforce.com should be among us.

Save the date: The following meeting will be December 2nd, 2009.

Hi everyone,

The bad news:
We just wanted to let you know that Coveo restructured the company last Wednesday and they lay off 6 out of the 10 marketing employees. Sadly, we are part of the 6...

The good news:
We are now available to help any of you with your Salesforce.com or Marketing project.

About the SFDC Montreal Users group:
We intend to keep the user group alive. We don't plan to have a meeting in July or August but we will definetly have a meeting in September. Stay tuned!

Please feel free to contact us if you have any questions or comments.

Yves Bedard
SFDC Administrator, Sales Coordination ,Support Management , Training
Yves_bedard@hotmail.com
514-324-4531

Alexandre Pelletier
Inbound Marketing, Lead Management, Campaign Management
http:www.apelletier.com
alex@apelletier.com
514-913-3039

Thanks and have a great summer.

Yves and Alex

Hi everyone, I wanted to get in touch with you in regards to our second gathering. The next SalesForce.com User Group meeting will be held on Thursday, May 28, from 8 a.m. to 11 a.m., and will be sponsored by Taverne Crescent. Taverne Crescent as kindly agreed to lend us their establishment to hold this meeting. This event will give us the chance to have breakfast while sharing and gaining new information on SalesForce.

During our meeting we will have a presentation by Elias Terman, Director, Product & Strategic Marketing from Acteva. Please take time to get acquainted with this company and their ActevaRSVP  for Salesforce  product.

Please confirm your presence. Looking forward to seeing you all.

Yves Bédard Coordonnateur aux ventes Sales Operation Coordinator 9900 bl. Cavendish, suite 103 St-Laurent, Québec H4M 2V2 ybedard@coveo.com | www.coveo.com 514.905.5093 x220

Hello everyone,

Just a reminder that we will be meeting tonight. The Agenda is pretty simple. Introduce ourselves to one another; discuss what you hope to get out of the user group. Set dates for subsequent meetings and the Agenda for those meeting; decide on locations for those meetings, and the frequency of meetings.

Thanks

James Alton

Hello Everyone,

It is finally going to happen the 1^st Montreal User Group meeting. It has taken some time to put this together as we wanted to find a place that could accommodate more than 20 people. We are still working on the agenda and will post it on Sunday night. We are going to cover Best Practices and also Project Management and user adoption. We have lots of time to explore other areas and questions that users may have.

We would also like to hear from everyone on what they would like the meetings to be centralized around for future meetings. We are also thinking of having more than one meeting a month if there is an interested and possible breaking those meeting into two user groups. One for advanced user and one for people just getting started.

So far we have only 5 people who replied to say they would attend, I hope there are more people interested, if you have any questions please give me call anytime. You can reach me by email: james.alton@globalvsm.com or on my Cell: 514-743-0902

Meeting Details

Date: October 22, 2008

Time: 7:00 PM – 9:00 PM

LOCATION FOR 1^ST MEETING

Atwater Library and Computer Centre
1200 Atwater Ave.
Westmount, Québec, Canada
H3Z 1X4

Location: Atwater Ave. between St. Catherine and Tupper, south of the Pepsi Forum and west of the Montreal Children's Hospital
By metro: Atwater exit
By bus: Atwater terminus. It is a short walk south from Sherbrooke St., or a short walk north from Rene Levesque Blvd.
Parking: Street parking is usually available on Tupper Street, or on Rene Levesque Blvd.

Google Map for the Atwater Library.

Thanks

James Alton