Company is a a tier-one venture backed B2B Services and Software Company and is looking for an SFDC in-house expert to lead the design, architecture, development, and ongoing support of their enterprise Salesforce.com CRM solution that supports their Marketing, Sales and Services teams. The role reports to the Director of Marketing.

If you're interested in learning more about this role, please send a Word version of your resume along with a cover letter to Courtney Homer, chomer@careerencore.com, www.careerencore.com, (617) 242-4443.

Responsibilities:
• Partner with managers in Marketing, Sales, and Services to understand the business needs; Gather requirements and work with various parts of the organization to create meaningful Salesforce.com reports and dashboards.
• Internal expert in Salesforce application functionality, technology, customization, and development.
• Perform detailed analysis of business and technical requirements; write technical approach and design documentation supporting business needs; create development and integration plans.
• Identify and implement new Salesforce.com features and functions, (new screens, workflow, APEX code, force.com objects, reports, etc.) in response to business needs.
• Conceptualize creative solutions that are consistent with the business requirements, its enterprise architecture, and the intended usage and capabilities of Salesforce.com
• Contribute to other areas of business automation and supporting technology.

Requirements:
• 5 + years of Salesforce.com Architecture, Design, Development, Administration and Operational Support required; Salesforce.com Certified Developer preferred.
• Proven ability to design and optimize business processes and to integrate business processes across disparate systems.
• Experience with Salesforce.com developer toolkit - Apex, Visualforce, Force.com IDE, Force.com Migration Tool, Web Services/SOA & Metadata APIs.
• Strong web development skills including CSS, JavaScript, DHTML, HTML, XML
• Strong SDLC experience
• Technical skills: XML, HTML and CSS, SOAP, XML, JavaScript, AJAX
• Working knowledge of data warehousing, Informatica ETL, Informatica and PowerExchange.
• Services Oriented Design Principles (SOA)
• Object Oriented Development Skills (Java, .Net)
• Advanced knowledge of data management, SQL and RDMS technologies.
• Exceptional written and verbal communication skills.
• Demonstrated ability to effectively work in team environment with varying skill set levels.
• Bachelor’s degree required in Information Technology, Computer Science or related field required.

Please join us for the Salesforce.com New Hampshire User Group Meeting on Wednesday, May 13th, between 6:00pm - 7:30pm EDT.  The meeting will be held at Cedar Point Communications in Derry NH.  Details below: 

Where:  Cedar Point Communications (16 Route 111, Bldg 3, Derry NH 03038)
When:  Wednesday, May 13th, 2008
Time:   6:00pm – 7:30pm
Directions: http://www.cedarpointcom.com/pages/37_directions.cfm

* Refreshments (pizza, salad, drinks) will be provided *

* * *

*IMPORTANT*- If you are planning to attend, please reply to this email.  When replying, please indicate if you'll be joining via the webinar or in-person.  I need your RSVP so I can plan food arrangements (for those attending in person) and to reserve the right GoToMeeting "room size" (for those joining via the web). 

Topics:
- Introducing the New AppExchange!

- FREE AppExchange Applications, Tools and Components
- Member Spotlight: Ken Quast (Melexis)

- Tips, Tricks and Best Practices

Introducing the New AppExchange!

The Salesforce.com AppExchange is a hot topic of discussion at both User Group Meetings and Salesforce user conferences.  This month, at the New Hampshire User Group meeting, Sara Bright and Ryan Ellis of Salesforce.com will join us to talk about the new AppExchange (running on Force.com), which was launched this past month.  There are a lot of new features in the new AppExchange, and the Salesforce Product Team will walk us through them all.

AppExchange Applications, Tools and Components You Can Download for Free!

After having the Salesforce AppExchange product team tell us about the new site, I thought User Group members might want to try it out – and see what apps they can download for free!  Scott Hemmeter (ArrowPointe) is one of my favorite follows on Twitter, and as a Salesforce.com Developer, I’m a big fan of his blog (http://sfdc.arrowpointe.com/).  Scott has designed a number of apps that can be downloaded from the AppExchange, and he’s offered to give a presentation on these, as well as some 3rd party apps that he's used over the years, and found to be either free or well-worth the money.

Member Spotlight: Ken Quast (Melexis)

A regular and favorite feature of the New Hampshire User Group Meetings has been Member Spotlight.  In this segment, a User Group member presents on how their organization is using Salesforce.com, showing off the customizations and features they’re taking advantage of in the platform.  Seeing how other Customers have deployed and are using the product has proven a great way to get ideas on what YOU can do in your Salesforce deployment.  Come check it out! 

Tips, Tricks and Best Practices

Have a SFDC-related problem that you need solved?  Want to learn some new tips and tricks?  Bring one problem or dilema that you need solved, and see if our team of user group members can provide the answer or solution you've been searching for! 

As always, we preserve the last 30 minutes for networking, open forum discussion, tips and tricks -- and neat features coming in the Spring'09 Release!  NOTE: This segment is a little more difficult to hear on the conference bridge (as speakers are around the room, away from the microphone), so my early appologies to the remote participants if you can't hear us!

RSVP Required:
Please reply to this eMail, and/or please post a reply comment on the NH User Group Blog.

Who should attend?
SFDC New Hampshire User Group meetings are generally targeted towards the SFDC "champions" within an organization.  This includes administrators, implementers, power users, developers, etc.  It's a great chance to network with other Salesforce.com users.

Invite a work colleague to join you!  Chances are you'll both take away different ideas from the discussion topics, and will be able to talk about them during the commute home or back at the office.  If you do pass the invitation on to others, please have them register for the New Hampshire User Group here:
http://usergroups.salesforce.com/new_hampshire/

If you have any questions, comments or suggestions regarding topics or locations for future meetings, please contact me:

-- jseabury@cedarpointcom.com

To view blogs relating to the New Hampshire User group, please check out the following link:

http://usergroups.salesforce.com/new_hampshire/

See you soon!

JP Seabury

-- jseabury@cedarpointcom.com

-- http://twitter.com/jpseabury

Please join us for the Salesforce.com New Hampshire User Group Meeting on Wednesday, November 12th, between 6:00pm - 7:30pm EST. The meeting will be held at Concord Litho in Concord NH. Details below:

• Where: Concord Litho (92 Old Turnpike Road, Concord NH 03301)
• When: Wednesday, November 12th 2008 Time: 6:00pm – 7:30pm

* Refreshments will be provided *

*IMPORTANT*- If you are planning to attend, or even just *thinking* about MAYBE attending, *please* visit the NH User Group Blog and post a reply (or reply to this eMail) -- that will help us get a headcount for the food!

Topics:

• BoardwalkTech Presentation: BCP Enterprise Report Manager
• Designing Effective Dashboards
• Secure Your Data
• Tips and Tricks

BoardwalkTech Presentation

I've offered BoardwalkTech an opportunity to show us their product, the BCP Enterprise Report Manager. If you integrate your organization exports reports to Excel frequently, you might be interested in this product. It's a hosted solution that maintains historical records of your Salesforce.com reports within Excel, allowing report owners to track changes, consolidate input from multiple users, and maintain version control.

Designing Effective Dashboards

I was helping one of the NHUG members (Suzy Webb) out last month, giving her a basic primer on creating Dashboards. Time to kick it up a notch and get fancy! We'll show you where to get some pre-made Dashboards, how to create multi-column tables (rather than just the standard 2-column table), and more. If you're interested in sharing your Dashboards with the group, please let me know -- I think User Group members would be interested to see how other companies use this feature.

Secure Your Data

One of the big concerns that many companies have with remotely-hosted solutions is security. And for good reason -- Cybercrime-as-a-Service is adapting and targeting practioners of this technology. Salesforce.com provides several layers for securing your data -- are you doing everything you should be doing to keep your data safe? Come find out!

Tips and Tricks

Have a SFDC-related problem that you need solved? Want to learn some new tips and tricks? Bring one problem or dilema that you need solved, and see if our team of user group members can help provide the answer or solution you've been searching for!

RSVP Requested: 

Please reply to this eMail, and/or please post a reply comment on the NH User Group Blog. Who should attend? SFDC New Hampshire User Group meetings are generally targeted towards the SFDC "champions" within an organization. This includes administrators, implementers, power users, developers, etc. It's a great chance to network with other Salesforce.com users.

Invite a work colleague to join you! Chances are you'll both take away different ideas from the discussion topics, and will be able to talk about them during the commute home or back at the office. If you do pass the invitation on to others, please have them register for the New Hampshire User Group here: http://usergroups.salesforce.com/new_hampshire/

If you have any questions, comments or suggestions regarding topics or locations for future meetings, please contact me: -- jseabury@cedarpointcom.com To view blogs relating to the New Hampshire User group, please check out the following link: http://usergroups.salesforce.com/new_hampshire/

See you soon!

JP Seabury

Force Monkey

Phew!  As my grandaddy used to say, "I've been busier than a long-tailed cat in a room full of rocking chairs!!"  You've probably appreciated the reprieve of my posts here on the NHUG Blog.

Ok, first things first ... SAVE THE DATE!!  The next meeting of the Salesforce.com New Hampshire User Group will be November 12th.  I've yet to work out with Ali if this will be at Concord NH or Derry NH.  Stay tuned, details coming soon.  Please send me any topics that you'd like to talk about in the user group meeting, and we'll get them on the Agenda.

Next ... Dreamforce 2008, the Salesforce.com User Conference in San Francisco, is only days away!  I know a couple of us are planning to attend.  Keep your eyes opened for User Group Events, which might be happening during the conference, or After Hours.  I haven't received any specific info, but there's usually something going for us User Groupers.  If not, we can always start our own fun!

If you want to connect in San Fran, the best way to reach me will probably be through my Twitter account (http://www.twitter.com/jpseabury).  If you don't Twitter (huh?  there are peeps who don't tweet?), then post a comment here (or send me an email) and I'll shoot you my cell phone #.

That's all I've got for right now -- expect a User Group mailing with detailed meeting info before the end of the week!

The Winter'09 Release Schedule has been announced.  As with previous releases, there are two scheduled maintenance windows associated with the upgrade activity, one in September (4-hour outage) and a second in October (6-hour outage).  The schedule is posted here:

http://trust.salesforce.com/trust/status/maintenance.html

It seems like the Summer'08 Release was just out -- I still haven't been able to take advantage of all the features I wanted to turn-up yet.  I was hoping to implement the Analytic Snapshots last month, but that got side-tracked.  Instead, I've been doing a ton of Apex / Visualforce page work, kicking out some sweet customizations / enhancements for my organizations Case management application.

What about you?  What have you done with Summer'08?

Don't blink ... the Winter'09 Release will be here sooner than you think!  In fact, I got a alert reminder that the server pod that hosts my organizations instance of Salesforce.com will be updated October 10th.  Yikes!  That's only a few weeks away!

Want to see what's coming in Winter'09?  Check out this list:  http://ideas.salesforce.com/popular/coming_in_winter_09

There are a lot of neat things, and my favorite one is already topping the list:  Scheduled emailing of reports.  At my organization, we already take full advantage of the Scheduled Dashboards feature (which came out in Spring'08).  This feature allows you to automatically refresh and mail a dashboard from SFDC to a group of users, and I turned this feature up as soon as it became available.  Immediately, users asking if I could automate the same feature with some custom reports.  This feature will be handy, especially for communicating with Sr. Management!

Other neat stuff coming down the pipe:

• Storage capacity is going up
• Lots of new features for the Ideas app (ability to add pictures, status fields, idea moderators, de-dupe / merge tools, rich-content posts)
• Ability to package Visualforce pages (boo-yah!)
• Workflow from Case Comments (ability to update Case status when a customer adds a comment from the SSP or Web Portal -- very nice!)
• Give users ability to EDIT case comments (my tech team has been begging for this!)

Here are the Release Notes for Winter'09:
https://na1.salesforce.com/help/doc/en/salesforce_winter09_release_notes.pdf

We'll have to dedicate some time during the October NHUG meeting around the Winter'08 Release, ya think?

I know we have a couple of contract developers in our User Group.  I wanted to pass this along, in case anyone wants to pick up a short-term contract:

Location: NYC metro area

Description: Currently we are seeking a Senior Salesforce.com Technical Consultant to work on design and implementation of integrations between the client application and legacy systems, as well as functional components to the client application’s user interface. One will play a key role on a team of Fujitsu Consulting resources to deploy a customized version of Salesforce.com as a SaaS using our proprietary toolset in conjunction with SFDC-related technologies. Qualified individuals should possess both development and design experience in Salesforce.com (APEX, S-controls, etc.) as well as proven utilization of OOD, database platforms, enterprise integration (EAI) and ETL tools to develop highly scalable applications.

Will consider either contract traveling consultants or FTEs who are willing to relocate to NYC).

For immediate consideration kindly forward your resume to Michael.Yaffe@us.fujitsu.com. Fujitsu Consulting is an Equal Opportunity Employer; all qualified applicants are invited to apply.

A number of you have been telling me that you just can’t get to the current NHUG meetings, because they have all been scheduled “after business hours”.  At the same time, a different segment of you have been telling me that you can ONLY attend NHUG meetings when they ARE scheduled “after business hours”.  For September, we’re going to try a new meeting format which will hopefully appease just about everyone (they said it couldn't be done, but I'm a determined event coordinator!): we’ll have our next NHUG meeting during the day, and you can either attend “in person”, or you can attend "virtually" by tuning in from the convenience of your own office, via the web.

We're going to simulcast the September meeting over the internet, using GotoWebinar.  By holding this meeting during the day, I'm hoping those NHUG members who couldn't attend because of "after business hour" conflicts can now attend.  And, by simulcasting the meeting via GotoWebinar, those of you who live / work a fair driving distance away will be able to attend the meeting remotely.

If this meeting format works out, I'll advocate that we go to alternating meeting times (during business hours one month, then after hours the next), with all sessions broadcast via the Web.  C'est bien?

MEETING DETAILS
Date:  Wednesday, September 17, 2008
Time:  11:00am – 12:00pm EDT

TO JOIN REMOTE VIA THE WEB
URL:  https://www1.gotomeeting.com/register/248501519

TO ATTEND IN PERSON
Location:  Cedar Point Communications (16 Route 111, Bldg #3, Derry NH 03038)
Directions: http://www.cedarpointcom.com/pages/37_directions.cfm
Map: Click here

Please RSVP!  When sending your RSVP, please indicate if you will be joining via Webinar or In Person.  Especially for those attending "In Person", Your early RSVP is important, as it will allow me to reserve a meeting / conference room of appropriate size.

Topics:
- NHUG Online Community Forums
- Lead Processing - Best Practices Discussion
- Case Handling - Best Practices Discussion
- Tips and Tricks

NHUG Online Community Forums
Ken Quast was looking for a way to post a message on the NH User Group Blog.  Unfortunately, the blog tool that Salesforce.com makes available to User Groups only allows the User Group leader to submit blog entries.  There is no "message board" feature that allows the community to submit posts or articles.  That prompted me to start searching out other options.  We'll get a sneak peak at the NHUG Community Forum -- under development.

Lead Processing - Best Practices Discussion
From lead collection to qualification, and finally conversion / assignment -- how does your company handle lead processing?  Ken Quast (Melexis) opened this topic for User Group discussion, looking to get some tips and  insight on how other SFDC administrators handle lead processing.

Case Handling - Best Practices Discussion
Foris Anctil requested a best practices discussion on "support".  Are you using Salesforce.com for Customer Support?  How are you using the Cases and Solutions tools, and what customizations have you added to Salesforce.com?

Tips and Tricks
Have a SFDC-related problem that you need solved?  Want to learn some new tips and tricks?  Bring one problem or dilema that you need solved, and see if our team of user group members can help provide the answer or solution you've been searching for!

RSVP Required:
Please reply to this eMail, and/or please post a reply comment on the NH User Group Blog.

Who should attend?
SFDC New Hampshire User Group meetings are generally targeted towards the SFDC "champions" within an organization.  This includes administrators, implementers, power users, developers, etc.

Invite a work colleague to join you for the September User Group Meeting.  Chances are you'll both take away different ideas from the discussion topics, and will be able to collaborate on them back at the office in the days and weeks that follow.  If you do pass this invitation on to others, please have them register for the New Hampshire User Group here:
http://usergroups.salesforce.com/new_hampshire/

If you have any questions, comments or suggestions regarding topics or locations for future meetings, please let me know!

See you (virtually) soon!

JP Seabury
jp.seabury@gmail.com

Are you using Google Apps at your company?  A number of my clients are, and I'm loving the integration that's happening between Google and Salesforce!

If you're using Google Apps (GoogleTalk, Gmail, Google Docs, Google Calendar, or any of the many other apps that Google is churning out), or even if just want to see what the hype is all about, check out this upcoming Webinar from Astadia.  It's likely to be VERY GOOD!

Are you looking for ways to increase productivity, improve quality, and reduce IT infrastructure and operational costs?  You can achieve all three with...Collaboration.

Please join us on Wednesday, September 17th to learn more about Google Apps and how Astadia is using it and other related Google technologies to collaborate more effectively and efficiently.

Our guest speaker from Google, Scott McMullen, Partner Lead, will provide an overview of Google Apps before our CIO, Scott Blodgett and our COO, Blake Wolff share our case study.  The session will then open up for questions.

Collaboration 3.0 Using Google Apps

Wednesday, September 17, 2008

9am PDT / 12pm EDT / 5pm BST

Click here to register: http://events.astadia.com/forms/collaboration091708_astadia

Agenda

*   Welcome & Speaker Introductions

*   Google Apps Overview

*   Astadia’s Google Services

*   Astadia Case Study: how we use Google Apps today

*   Collaboration Benefits & Usage: what you can do

*   Q&A

Speakers

Scott McMullen - Partner Lead, Google Apps

Scott Blodgett - CIO, Astadia

Blake Wolff - COO, Astadia

Special Offer

A Google Apps ROI Calculator will be made available for all webinar attendees.