Are you using Google Apps at your company?  A number of my clients are, and I'm loving the integration that's happening between Google and Salesforce!

If you're using Google Apps (GoogleTalk, Gmail, Google Docs, Google Calendar, or any of the many other apps that Google is churning out), or even if just want to see what the hype is all about, check out this upcoming Webinar from Astadia.  It's likely to be VERY GOOD!

Are you looking for ways to increase productivity, improve quality, and reduce IT infrastructure and operational costs?  You can achieve all three with...Collaboration.

Please join us on Wednesday, September 17th to learn more about Google Apps and how Astadia is using it and other related Google technologies to collaborate more effectively and efficiently.

Our guest speaker from Google, Scott McMullen, Partner Lead, will provide an overview of Google Apps before our CIO, Scott Blodgett and our COO, Blake Wolff share our case study.  The session will then open up for questions.

Collaboration 3.0 Using Google Apps

Wednesday, September 17, 2008

9am PDT / 12pm EDT / 5pm BST

Click here to register: http://events.astadia.com/forms/collaboration091708_astadia

Agenda

*   Welcome & Speaker Introductions

*   Google Apps Overview

*   Astadia’s Google Services

*   Astadia Case Study: how we use Google Apps today

*   Collaboration Benefits & Usage: what you can do

*   Q&A

Speakers

Scott McMullen - Partner Lead, Google Apps

Scott Blodgett - CIO, Astadia

Blake Wolff - COO, Astadia

Special Offer

A Google Apps ROI Calculator will be made available for all webinar attendees.

Please join us for Salesforce.com New Hampshire User Group Meeting #4 on Wednesday, August 20th, between 6:00pm - 7:30pm EDT.  The meeting will be held at Cedar Point Communications in Derry NH.  Details below:

Where:  Cedar Point Communications (16 Route 111, Bldg #3, Derry NH 03038)
When:  Wednesday, August 20th 2008
Time:   6:00pm – 7:30pm
Directions:  http://www.cedarpointcom.com/pages/37_directions.cfm

* Refreshments (pizza, drinks) will be provided *

Topics:
- NHUG Online Community Forums
- Lead Processing - Best Practices Discussion
- Case Handling - Best Practices Discussion
- Tips and Tricks

NHUG Online Community Forums

Ken Quast was looking for a way to post a message on the NH User Group Blog.  Unfortunately, the blog tool that Salesforce.com makes available to User Groups only allows the User Group leader to submit blog entries.  There is no "message board" feature that allows the community to submit posts or articles.  That prompted me to start searching out other options.  We'll get a sneak peak at the NHUG Community Forum -- under development, coming soon -- at the August meeting.

Lead Processing - Best Practices Discussion

From lead collection to qualification, and finally conversion / assignment -- how does your company handle lead processing?  Ken Quast (Melexis) opened this topic for User Group discussion, looking to get some tips and  insight on how other SFDC administrators handle lead processing.

Case Handling - Best Practices Discussion

Foris Anctil requested a best practices discussion on "support".  Are you using Salesforce.com for Customer Support?  How are you using the Cases and Solutions tools, and what customizations have you added to Salesforce.com?

Tips and Tricks

Have a SFDC-related problem that you need solved?  Want to learn some new tips and tricks?  Bring one problem or dilema that you need solved, and see if our team of user group members can help provide the answer or solution you've been searching for!

RSVP Required:
Please reply to this eMail, and/or please post a reply comment on the NH User Group Blog.

Who should attend?
SFDC New Hampshire User Group meetings are generally targeted towards the SFDC "champions" within an organization.  This includes administrators, implementers, power users, developers, etc.

Invite a work colleague to join you for the August User Group Meeting.  Chances are you'll both take away different ideas from the discussion topics, and will be able to collaborate on them back at the office in the days and weeks that follow.  If you do pass the invitation on to others, please have them register for the New Hampshire User Group here:
http://usergroups.salesforce.com/new_hampshire/

If you have any questions, comments or suggestions regarding topics or locations for future meetings, please contact your NH User Group Leaders! 

-- jseabury@cedarpointcom.com
-- Mark.Goodearl@efi.com

See you soon!

JP Seabury
Force Monkey