New Zealand

Dreamforce Presentations

Hi everyone-

The Dreamforce sessions are now posted on this site:

http://www.salesforce.com/community/crm-best-practices/resource-training.jsp

Well worth taking a look.....enjoy!

Posted by Craig Skinner on November 19, 2008 Posted at 11:32 AM | | Comments (0) | Bookmark | TrackBack (0)

NZ User Group Minutes- 18 Nov 2008

Hi everyone

We had an exceptional start to the user group sessions last night with a great turn out of 40+ people- Well done! A special thanks to the Salesforce.com team (Aden Forrest, Jeff Challis, Stuart Jones and Diana Wells) for providing the refereshments, spot prizes and the overview of the Winter 09 Release features.

With the amount of content (and users) that we had last night, there wasn't a lot of time to discuss what we all want to get out of the user group, how often we want to meet etc. As discussed, I will be sending out an on-line survey at some stage over the next few weeks which will aim to get your feedback regarding your current set-up, areas that you have strengths in, areas you want to focus on in future user group sessions etc.

The survey will also seek to establish who amongst you would be willing to contribute by either presenting at, hosting, or sponsoring a future session.

One of the surprises for me last night was the fact that the vast majority of users had had less than 12 months experience with Salesforce.com. With that in mind, I think there is a real need to ensure that we cover the fundamentals well, with focussed sessions on things like effective contact management before we start worrying about 'bells-and-whistles'. The survey will hopefully capture your thoughts regarding what our initial focus should be - in the interim, let us know your thoughts by posting a comment to this blog.

Attached is the presentation that we were taken though by Jeff Challis and Stuart Jones- it was a bit of a whirl-wind tour last night so it's great to be able to go through the ppt at your own leisure (there are great notes for each of the slides as well). We've tagged each of the features to show which Salesforce.com editions they are relevant to.

Thanks again to everyone who came and/or contributed last night- see you all at the next session. In the mean-time, keep an eye-out for the survey!

Cheers, Craig & Kirsten

Download Usergroup_kickoff_181108.ppt

Posted by Craig Skinner on November 18, 2008 Posted at 04:41 PM | | Comments (4) | Bookmark | TrackBack (0)

NZ User Group Kick Off Meeting 18 Nov 2008

Following a long and arduous selection process, Kirsten Jury (Carter Holt Harvey- Full Circle) and I (Craig Skinner, Vodafone) have been hand-picked by Salesforce.com to chair the New Zealand Salesforce.com User Group!
Kirsten and I are excited about the opportunity that the user group sessions will give us to share best practice and get ideas from each other that we can use to better the way that we utilise Salesforce.com
Kirsten considers herself a 'beginner' to Salesforce, having only recently joined Fullcircle, a subsidiary of Carter Holt Harvey to be the administrator for Salesforce. Kirsten is responsible for the development of processes and for the training of the Fullcircle Sales Reps in how to get best use out of Salesforce.com. As a relatively new user, Kirsten brings a fresh perspective and a lot of enthusiasm.
I've been using Salesforce.com now for almost 4 years and whilst not so 'fresh', I'm an absolute advocate of Salesforce.com. I'm in my third role now at Vodafone and have used Salesforce.com in different ways in all three roles in order to gain efficiencies and make my life easier! I'm expecting the user group sessions to help me get ideas regarding how I can improve what we've already done here at Vodafone, and expose me to new ways in which we can get an even better return on our investment.
 
Our first session is going to be at Vodafone headquarters (20 Viaduct Harbour Ave, Auckland) at 6:00pm on 18th of November and we'd love you to come. The purpose of the first session will mainly be to introduce ourselves and agree collectively what we want to get out of the user group sessions, how often we think we should have them etc.
Jeff Challis of Salesforce.com is also going to attend and is going to give us a Winter 09 Release update, as well as a run down of announcements made at the Dreamforce Event held in San Francisco in early November.
Please RSVP to this email to confirm whether or not you'll be coming.
Cheers
Craig Skinner
021 422 685
Vodafone New Zealand
Directions: http://www.wises.co.nz/l/Auckland/Auckland+City+Centre/Viaduct+Harbour+Avenue/

Posted by Craig Skinner on November 17, 2008 Posted at 04:24 PM | | Comments (0) | Bookmark | TrackBack (0)

Announcing the New Zealand User Group

We are very excited to announce the creation of the New Zealand User Group.  We are currently looking for a leader to help make this user group a valuable resource where you can network, share ideas, and find creative solutions.  Feel free to submit any comments to get the group started off and email me if you have suggestions or are interested in helping to lead the group.

Posted by Jeanine Thorpe on October 29, 2007 Posted at 09:57 AM | | Comments (2) | Bookmark | TrackBack (0)