New Zealand

Session 3: User Group Meeting - 12 May 2009

Hi everyone,

As mentioned in the last blog update from Craig Skinner, I have taken over as the new Salesforce.com User Group Leader. Being new to the role I am still trying to find my feet, who is involved in the group, what I have to do and how to use the Salesforce.com tools needed to send out message updates. In time I will get to know you as a member and what you are interested in, what you are doing with Salesforce.com and what you want from being part of this group.

Right now my first task is to simply organise the next User Group meeting as follows:

Please Note: As this is my first time as team leader, I volunteered to use my office (First Mobile) simply because I don't know anyone else to ask at this time.

When: Tuesday 12 May 2009 at 6:00pm (estimate 1.5 hours total running time)
Where: First Mobile Head Office - Shed 24 147 Quay St, Princes Wharf, Auckland

Please RSVP by emailing me (michael.toi@firstmobile.co.nz)

Please Put RSVP in the Subject

Directions: Auckland CBD, Downtown, Princes wharf is the wharf with Wildfire at the front and the Hilton Hotel at the end. To find First Mobile, simply drive right to the end of the wharf and First Mobile is directly opposite the Hilton Hotel.

Parking:  First Mobile has a small number of free parking spots where it is signed accordingly as "First Mobile" - (first in best dressed) but if you miss out then there is pleanty of "Pay and Display" Wilson parking in this area or you can also try Downtown, the Viaduct car parks or local side streets (side streets will be alot cheaper than right outside the door) - your choice.

Session Topics:

I have been told that based on the feedback from the last meeting one of the topics that was of interest was "Best Practice Reporting". This will be presented by one of the Salesforce.com partners (TBC). There will always be a "Topic of Interest" presented by someone who knows what they are doing to help us all learn.

One of the ideas I would like to introduce is the concept of whomever hosts the user group meeting will have a 15 minute time slot to tell us about their use of Salesforce.com (be it as a user, or as a partner). I would call this session "A Real World Example". As a result, I will be giving you all a brief overview of how we, First Mobile use Salesforce.com this time around.

The last formal part will be "What's New" in Salesforce.com which will be presented by someone from Salesforce.com.

There will also be time for open discussion - "Free Talk" where you can ask questions, make comments and discuss topics of interest.

I believe the main concept of the above format is to give us all new ideas and knowledge/skills to take back to the office and try yourself, hopefully benefiting you and your organisation

Timetable:

6:00pm Arrive at First Mobile
6:10pm Welcome from Michael Toi as new User Group Leader
6:15pm Topic of Interest: Best Practice Reporting - by Salesforce.com
6:30pm Real World Customer: First Mobile
6:45pm Pizza Arrives
6:50pm What's New: New features in Salesforce.com - by Salesforce.com
7:15pm Free Talk: Q&A
7:25pm Next Session Plan
7:30pm End of Session

If anyone has any questions or comments about the above please feel to contact me directly.

My mobile number is: +6421614870
Email: michael.toi@firstmobile.co.nz



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