Nonprofits NYC

January User Group Meeting

Endeavor and Business Endurance

Tuesday January 13th 8:30-11AM

Resources for Children with Special Needs

116 East 16th Street, 5th Floor

Union Square, closest subway: N,Q,R,W,L,4,5,6, two blocks east of the 1,2,3, one block east of PATH

Please RSVP by Jan 12th to be on the list for security to: Lisa (at) TheSolidFoundation (dot) org


Agenda

  • 8:30-9 Breakfast
  • 9- 9:45 User Showcase: Carlos Pessoa Filho of Endeavor
  • 9:45-10 Break
  • 10-11: Rich Resnick of Business Endurance will demonstrate free applications on the AppExchange

Dreamforce for Nonprofits postmortem

A large number of members from the NY Nonprofit User Group attended Dreamforce and here was their feedback

Memorable Experiences and Take-aways:

  • Networking, especially at the birds of a feather lunch.
  • Hack-a-thon – Nonprofits formed a team, delegating.  Built a “event”manager in an hour and a half.
  • General observation that Nonprofits are fueling much of Salesforce's innovation.
  • Attending the sessions

NY Nonprofit's Favorite Dreamforce Sessions:

It wasn't possible to attend all the sessions, so group members shared which were their favorites. Please note that the videos will be available for a limited time, but the Power Points will be available longer.

Connect with the Community

Session: http://www.salesforce.com/community/crm-best-practices/dreamforce08-industry-sessions/2008-nonprofit-connect-with-community.jsp

Ppt.: Download NEP004_Breckinridge(3)
 

So Many Apps, So Little Time:

Session: http://www.salesforce.com/community/crm-best-practices/dreamforce08-industry-sessions/2008-nonprofit-so-many-apps.jsp

Ppt: Download NEP007_Breckinridge

Elevate Your Force Platform Apps with the Google Visualization API:

Session: http://www.salesforce.com/community/crm-best-practices/dreamforce08-developer-sessions/2008-tdf-mastering-force-platform-google-visualization.jsp

Ppt.: Download TMF015_Carroll
 

Cleaning Dirty Data 

Session: http://www.salesforce.com/community/crm-best-practices/administrators/data-management/data-quality/2008-admin-no-bad-data.jsp

Ppt.:Download A_BPshort_DirtyData

More info: Data Import Preparation: http://www.salesforce.com/community/crm-implementation/golive-data-import-prep.jsp


Zuora- Subscription billing and management

(Session not available)

Hands-on: Creating Wizards with Visualforce

Session: http://www.salesforce.com/community/crm-best-practices/dreamforce08-developer-sessions/2008-tdf-mastering-create-wizards-visualforce.jsp

(Ppt. not available)

Social Media Marketing with Twitter, Facebook, and Blogs

http://www.salesforce.com/community/crm-best-practices/marketing-professionals/market-feedback/2008-mktg-exec-social-media-mktg.jsp

Download MEX019_Joseph

Larry Brilliant, Google Foundation and Malcom Gladwell

The keynotes go in sections, and you have to go to the end of a section to get to the next one (i.e. they're in this link, but you have to look):

http://www-waa-akam.thomson-webcast.net/us/dispatching/?event_id=3134ceda90a252042f4bc3036b9fd051&portal_id=490b5b11bea71c00458d586691c5b5f5>

Snip of Larry Brilliant easily available here: http://news.zdnet.com/2422-19178_22-246609.html

Facebook for Nonprofits

The New York Nonprofit Salesforce.com User Group has a Facebook Group:

Membership in the Group is available exclusively to Nonprofit members who have attended a meeting as well as people who have spoken at a meeting. To join you must have a profile on Facebook. While logged into your Facebook profile go to: http://www.facebook.com/group.php?gid=38820872231 (or in the Facebook Search, search for New York Nonprofit Salesforce.com User Group )

At the last User Group meeting we demo'ed two free products that integrate Salesforce and Facebook:

FaceConnect: From within your Salseforce instance, this mashup does a search in Facebook for the Contact or Lead. If the Contact/Lead is your Facebook friend, it shows their interests and your friends in common. Built by Clara Shih, a Salesforce employee, and available on the AppExchange:

Get it on the AppExchange:
https://www.salesforce.com/appexchange/detail_overview.jsp?NavCode__c=&id=a0330000003z9bdAAA

A Demo:
http://www.thefaceforce.com/demo/Faceforce%20Demo.swf


MyFriends@Work:

MyFriends@Work works in a similar way, but originates from Facebook. From within your Facebook instance, you can see which of your Facebook friends are in Salesforce. Built by Appirio and available on their website:

Demo:
http://www.appirio.com/products/myfriendsatwork/demo/appirio_myfriends.htm

To get the application go to:
www.Appirio.com/facebook   

To follow Appirio on Facebook:
http://www.facebook.com/pages/Appirio/16328645810?ref=ts

Best Practices for Facebook for Nonprofits:

  • Our group had some confusion about Profiles, Nonprofit (Business) Pages, Groups and Causes- when do you use which one?
  • A Cause can collect donations and shows how many people the members have recruited (and how many members they have recruited); Cause use Network for Good to process payment. A Cause can have a Page.
  • A Group can also have a Page. I'm told that a Group can also have a Cause. If you have an example of this or know how to do it, please post a comment
  • A Nonprofit can have a Cause. People can be a Fan of the Nonprofit
  • Facebook discourages Organization to have a Facebook profile for their organization, because it starts to get confusing. Profile are meant for people, not organizations.
  • Facebook has Badges, which allow you to direct people to your Facebook Page. gain, please post if you have an example.
  • A Nonprofit can become a nonprofit partner on       Causes. Becoming a partner organization will allow you to build and       customize your profile, increase your organization's rankings in search       results, and track causes that benefit your organization. You do not need to become a partner in order to create a cause for your       organization.

NYC User Group Members with Facebook Pages:

Group:

  • Mano a Mano: http://www.facebook.com/home.php?#/group.php?gid=19577876028

A Nonprofit Business Page that has a Cause:

  • Nonprofit Coordinating Committee of New York:
     
  • http://apps.facebook.com/causes/beneficiaries/13557?fb_page_id=14358299361&m=fa71b0af
  • http://apps.facebook.com/causes/46970?m=c70121a9&recruiter_id=16607759

A Nonprofit Business Page that lists several Causes (of other organizations):

A Nonprofit Business Page that also has a Cause (not listed on the Nonprofit's page):

  • Broadway Housing Communities:
  • http://apps.facebook.com/causes/75467?m=4a83263b&recruiter_id=16607759
  • http://www.facebook.com/pages/New-York-NY/Broadway-Housing-Communities/20733672149?ref=s

A Cause

  • Salesforce.com Foundation: http://apps.facebook.com/causes/8381?m=bdb10a6d&recruiter_id=16607759

Questions still being explored:

  • Can I post other groups on my group? (I'd like to have a section for other member's groups. This would be good for the related groups section, except that that appears to be something that is automatically generated.)
  • Can I have a section of Causes on the Group's page? (I'd like to post all the Causes that my members have created in a section)
  • Can I post other Events on the Page? (it appears that I can only post Events that I created)
  • Can I customize the URL of my Page?

Clara Shih, creator of FaceConnector and Author of the upcoming book, The Facebook Era: Tap Online Social Networks to Build Better Products, Reach More People, and Sell More Stuff was very gracious in answering our Group's questions and also agreed to speak to our User Group when she is in New York next (date TBD). If you have additional Nonprofit use cases that you would be willing to share with Clara, please post or email to me.

Amazon listing with a book description: http://www.amazon.com/Facebook-Era-online-networks-products/dp/0137152221

Winter Release and ACF Whitepaper

Many Thanks to Josh Broeren and Steve Wohleking from ACF Solutions for presenting the Winter Release at our last meeting.

Download winter09_review_sig_v3.pdf

Download ACF_Solutions_-_SFDC_DC_User_Group_101508.pdf

Download ProcessAutomation.pdf

Updated Training Policy

The North American nonprofit training policy has been updated. If you want to take a training class on Salesforce, you are eligible for a 50% discount off the list price.  There is currently a waiting list to get a seat at that price, but it is possible to get into the next available class at a 20% discount.

Details:

  • 50% discount on trainings including admin workshops
  • Guaranteed 3 seats per class dedicated to nonprofits
  • 7 more cities added where nonprofits can attend these workshops for a total of 24 cities across North America
  • All cities have the same policy

More info:
http://www.salesforcefoundation.org/trainingpolicy

 

All

First NYC Force.com Developer User Group Kick-off Event!

What:
First NYC Force.com Developer User Group Kick-off Event!

Welcome to the NYC Force.com User Group! We are a user group that is committed to learning all we can from each other on building app on Force.com with its rich tools and technologies. Our group will spends considerable time discussing the Force.com platform, Apex, Visualforce, Sites, Force.com web services API’s and other 3rd party technologies to build enterprise apps in the Force.com cloud.  This forum is for networking, questions and inquiries on the platform and technologies, and general interaction between members and interested parties.

Invite:
Join us today at 6pm at the Le Parker Meridian Hotel for an evening of food, fun, and tech talks on building apps on the Force.com platform.

When:
Date: Monday, December 8, 2008
Time: 6pm – 9pm EST

Who:
Developers, Power Admins, IT

Where:
Le Parker Meridian Hotel
118 West 57th Street
New York, NY 10019-3318
Motor Entrance - 119 West 56th Street
TEL: 212.245.5000

Speakers:
Ron Hess, Force.com Evangelists, salesforce.com
Ketan Khandkar, Principal, Navatar Group

Agenda: (Subject to changes)
6:00 pm: Sign in, Reception & Networking
6:30 pm: Force.com Technical Overview & Demos
7:30 pm: Short break/Networking
7:45 pm: Navatar Group (Our success building on Force.com)
8:00 pm: In-depth on Force.com (Apex, VF, Sites...etc)
8:45 pm: Prize Giveaways

Sponsor:
Navatar Group – Leading the Transformation to Cloud Computing

Note: If you are planning to attend, please email Shreyas Shah at shreyas_shah111@yahoo.com with subject line "First NYC Force.com Developer User Group Kick-off Event" by end of day December 6th.