NYC
Position Available: CRM /Marketing Specialist
CRM /Marketing Specialist - Bedminster, NJ If you are interested in rolling out then âowningâ an Integrated Marketing (ESP) and CRM (Salesforce) platform? Weâd like to hear from you.
Responsibilities:
· Work with the Marketing Director and internal/external technical and creative partners to implement multi-channel (email, web, and sms) customer marketing programs.
· Provide day to day management of ongoing programs. · Work with sales, marketing and IT management to ensure accurate and consistent data quality across multiple databases.
· Work with marketing management to design and create forecasts, reports and executive dashboards.
· Work with internal IT team and external vendors to resolve technical and functional issues.
· Maintain user roles, security, profiles, workflow rules, and other system configuration options within the CRM and email marketing platforms. · Implement simple system modifications as required.
· Introduce new end users to the applications and help users become familiar with new features.
· Stay abreast of email marketing tools and technology and CRM best practices applicable to our industry.
Required Qualifications:
· Proficiency with databases, and concepts required.
· Exceptional verbal and written communication skills. Openly and actively communicates information and takes initiative to communicate extensively. Comfortable working with all levels of sales and marketing management.
· Excellent interpersonal skills with a demonstrated ability to excel in a team-oriented, metric driven environment.
· Process and quality orientation with attention to detail.
· Exceptional customer service, data analysis and troubleshooting skills.
· Technically proficient and inquisitive - fluency in all Microsoft Office applications.
· Experience using and customizing CRM or other on-demand applications and keeping systems maintained and updated strongly preferred. Direct mail or extensive email communications experience a strong plus.
· BS/BA in Business, Technical Area or equivalent area required.
Compensation/Benefits:
This is a full time position located in Bedminster, NJ. A competitive salary plus performance-based incentive bonus, employee stock grants, full health benefits, and an employer-matched 401(k) are just a few of the benefits of working at GAIN Capital.
Please email your resume with a cover letter indicating why you are the best person for this job and salary history to hr@gaincapital.com. Reference job ID "CRM-SF" in the subject line of your email. Please no phone calls.
Position available: Princeton NJ
CRMS Engineering, Env. Mgmt and Deployment:
Required Skills:
} Salesforce.com
◦ 2-3 years experience
◦ In-depth knowledge of Salesforce applications and configurations
◦ Expertise in deployment technologies
◦ Intermediate to advanced knowledge of data management, including use of AppExchange Data Loader, or other 3rd Party tools
◦ Experience with managing enterprise scale product life cycle management
◦ Knowledge of Salesforce environment and data management tools
} Other technical skills – Nice to have
◦ 1+ years .NET and 1+ years AJAX development experience
◦ Custom AppExchange package creation and s-control development
◦ Expert knowledge of Microsoft Office Suite – specifically with Excel and macros
Responsibilities:
} Maintain test / admin / developer user accounts, roles, and profiles across all Salesforce.com systems
} Maintain and track configuration across multiple Salesforce.com environments
} Coordinate Release planning across Salesforce.com environments with clients and all 3rd Party consulting teams; document these activities within the PMO application
} Develop best practices for Salesforce.com environment management
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