Here's a reminder for our upcoming User Group meeting this Friday, March 7, from 8:30 AM to 10:00 AM at the Liberty Centre - 650 NE Holladay. 

We're right on the MAX line and parking is available also. Our featured speaker is James Carter from Marquis Inc. They have just introduced their marketing automation tool to the Appexchange, and James will give us an overview of that. Also, Bryan Yeung from Salesforce will give us a remote presentation via the Web on Salesforce.com Spring 08 new features and speak to any other questions or issues you might have.

Look forward to seeing everyone this Friday, and hopefully we can all gain some valuable insight.

Don

Liz Dooley from Centerstance has a job opening for someone with SFDC experience. Below are the details:

Centerstance is seeking a SFDC Technical Business Analyst for our client in Beaverton, Oregon. This is a direct-hire role.

Summary:  The SFDC Technical Business Analyst works primarily with sales and marketing operations teams to establish global vision and direction for the SFDC solution and App Exchange landscape. The position is responsible for hands on activities as well as project management, leadership, guidance and direction of offshore staff as well as SFDC platinum support admin for application support, administration, configuration and maintenance. This includes requirements gathering, analysis, design, prototyping, development, testing, implementation and post-implementation of solutions. Other responsibilities include availability, interoperability, functionality and uptime of applications supported. The role interacts and acts as the liaison between the business community and IT team to analyze/clarify business processes to define functional requirements and technical specifications.

Duties & Responsibilities

•       The primary advisor of SFDC and its capabilities and functionality for the Sales, Support and PRM modules

•       Partnering with sales and marketing business units to understand the business processes for lead management, opportunities, forecasting, maintenance renewal, data mining, etc.

•       Assist sales and marketing operation with developing world wide best practices for simple and effective business processes

•       Responsible for all management and administration of Users, Accounts, Opportunities, Territories, Roles, Forecast, etc.

•       Assist with data mining and complex reports

•       Lead and recommend cleansing methodologies and training guidelines to users to ensure data integrity

•       Create and maintain documentation and or online supporting documentation for IT and users

•       Reviews current status of system applications and prepares recommendations for system improvements

•       Lead and make recommendations on other tools, integrations, product upgrades and overall roadmap of SFDC implementation

•       Other related job duties as assigned.

Qualifications

Education:  Bachelor’s degree in business management, information systems or related field or an equivalent combination of education and experience essential.

Skills & Experience:  Must have minimum 2 years prior hands-on experience supporting sales and marketing organizations in a production instance of SFDC. Experience with configuration, customization and integration of SFDC required. Additional 2-5 years experience supporting sales and marketing in other CRM solutions a must. Prior experience either participating and or led CRM implementations are desired. Candidate must have ability to understand business processes as well as systems requirement to implement such processes in the SFA tool. Ideal candidate has business experience and or background in sales and or marketing operations along with demonstrated good technical aptitude.

It is required that the person possess any or all of the following development skills in .NET, Java or C#. Experienced report writer using tools such as Crystal. Familiar with back end database development with RDBMS, ADO, JDBC, stored procedures, SQL jobs, packages. Demonstrated experience in web application support, development and or integration with enterprise systems is desired.

General Requirements:

•       Excellent organizational and time management skills.

•       Highly developed project management skills.

•          High degree of personal integrity and professionalism.

•       Strong listening, written, verbal and telephone communication skills and professional presentation skills; able to communicate effectively and credibly with all levels, including senior management and very senior technical staff.

•       Highly self-motivated; works effectively with minimal supervision; takes direction well.

•       Excellent interpersonal and conflict management skills; able to work collaboratively in a team environment.

•       Persistent and dependable, especially with attendance and meeting deadlines; able to manage multiple competing priorities.

•       Able to adapt to a constantly changing environment; flexibility to work extended hours and weekends if needed.  Occasional travel required.

___________________________________________________________

Liz Dooley

centerstance
10200 SW Greenburg Rd, Suite 340

Portland,Oregon 97223

(Cell: 503-680-9826
+ e-mail: ldooley@centerstance.com
Fax: 503-802-4001