Job Description:

The Technical Architect (TA) will be responsible for successfully integrating salesforce.com with other systems and developing custom extensions to the salesforce.com product. In this capacity the TA will be an expert in salesforce.com integration and extension, features, designing solutions, using the salesforce.com API, APEX and other tools that extend the product. They must be able to lead a technical requirements gathering session, write requirements and technical architecture documents and manage the integration. They also must be able to manage client expectations and scope.

Responsibilities:

The successful candidates’ responsibilities will include the following:

·         Lead technical requirements gathering sessions and writing technical requirements documents.

·         Provide prompt and complete resolution to issues, aligning both business and technical considerations.

·         Lead technical design sessions and writing technical design documents.

·         Lead a technical architecture track / team, providing direction to and mentoring other technical resources.

·         Manage the technical delivery of integrations and custom extensions.

·         Manage technical scope and client expectation.

·         Provide hands-on expert level assistance to developers for technical issues.

·         Design and manage the execution of test plans and ensuring a quality solution is delivered.

·         Ability to deliver integration projects using Scribe and Pervasive.

Required Experience / Skills:

·         B.S. in Business, Computer Science, Software Engineering, MIS or equivalent work experience.

·         Background and experience gained in top-tier consulting organizations.

·         Strong client-facing consultative skills, able to act as a customer advocate.

·         5-10 years of experience managing external client projects in positions of increasing responsibility in the delivery of business consulting, systems development, and systems Integration.

·         Proven ability to design and optimize business processes and to integrate business processes across disparate systems.

·         Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies.

·         Ability to organize and lead client sessions that involve non-technical resources, creating requirements and technical design.

·         Ability to generate client signoff and commitment to the overall solution and design.

·         Knowledge of enterprise systems, CRM, SFA, and ERP.

·         Experience with Enterprise Integration tools.

·         Extensive experience with Extract, transformation and load tools.

·         Demonstrated deployments of enterprise software systems using industry standard environments including XML, HTTP/HTTPS, Java, C++, and ASP.

·         A thorough understanding of XML, SQL, and enterprise application integration.

·         Excellent analysis skills and the ability to develop processes and methodologies.

·         Excellent presentation and communication skills.

·         Team player with strong interpersonal skills.

·         Willingness to travel (Approx. 50%)

Desired Experience / Skills:

·         Vertical market experience in Life Sciences, Media & Communications, High Tech Manufacturing or Financial Services.

·         A year or more of hands-on development experience with the salesforce.com API.

·         Completion of several salesforce.com integration and extension projects in development and lead technical roles.

·         Extraordinary client-facing skills with the ability to solve the clients’ needs and manage scope in a positive way.

·         MBA is a plus

Salary commensurate with experience.

For futher information, contact:

Senior Business Analyst

Job Description:

As a Senior Business Analyst (SBA) your primary focus will be enabling customers to adopt, use and successfully deploy salesforce.com.  You will bring a strong blend of skills and experience in both business analysis and project management. You will function as a trusted advisor to the customer steering board, project management and project delivery team. You will be engaged at senior / executive levels in providing recommendations and proactive best practice advice through all phases of the implementation life cycle.

Responsibilities:

The successful candidates’ responsibilities will include the following:

·         Manage high visibility and strategic accounts, ensuring 100% customer satisfaction and success.

·         Lead a business analysis and requirements track / team, providing direction to and mentoring other business analysis resources.

·         Provide prompt and complete resolution to issues, aligning both business and technical considerations.

·         Provide proactive best practice guidance to the customer's steering board, project and management teams.

·         Act as a client advocate within company.

·         Serve as an escalation point of contact for client issues, pro-actively leadings issues through to resolution.

·         Provide timely account status reporting to both customers and company management.

·         Engage with customer business owners to drive customer success and optimization of the application.

·         Proactively identify and implement application solutions and enhancements.

·         Share best practices with team members to enhance the quality and efficiency of the  consulting team, contributing to the knowledge base.

·         Serve as a Subject Matter Expert (SME), in related functional and technical areas

·         Establish strong relationships with clients, partners and internal resources (e.g. sales, co-workers, management).

Required Skills/Experience:

·         B.S. in Business, Computer Science, Software Engineering, MIS or equivalent work experience.

·         Background and experience gained in top-tier consulting organizations.

·         Strong client-facing consultative skills, able to act as a customer advocate.

·         5-10 years of experience managing external client projects in positions of increasing responsibility in the delivery of business consulting, systems development, and systems integration.

·         Proven ability to design and optimize business processes and to integrate business processes across disparate systems.

·         Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies.

·         Ability to organize and lead client sessions that involve technical resources, creating requirements and functional design.

·         Ability to generate client signoff and commitment to the overall solution and design.

·         Knowledge of enterprise systems, CRM, SFA, and ERP.

·         Previous project management experience

·         Demonstrated professionalism interacting with all levels of management

·         Excellent negotiation and influencing skills

·         Excellent written and verbal communication skills

·         Analysis, troubleshooting, and problem solving expertise

·         Ability to effectively prioritize and escalate customer issues

·         Ability to multi-task and perform effectively under pressure

·         Solid understanding of Internet technologies and an understanding of database concepts and data management (RDBMS)

·         Willingness to travel (Approx. 50%)

Desired Skills/Experience:

·         Vertical market experience in Life Sciences, Media & Communications, High Tech Manufacturing or Financial Services.

·         A year or more of hands-on experience with the salesforce.com requirements gathering and customization.

·         Completion of several salesforce.com projects in lead business analysis and project management roles.

·         Experience with XML, Java and SQL

·         MBA is a plus

Salary commensurate with experience.

For futher information, contact:

SF.com Administrator, VISTAGE International

Vistage is the World’s Leading Chief Executive Organization, headquartered in Carmel Valley with over 50 years of executive development through peer groups. 

Vistage has broadened its reach into the world of Small to Mid-size businesses with the deployment of SalesForce.com and is seeking a talented administrator to help translate the business needs and strategies into the best use of this and other related technologies.  The successful candidate will have a “user friendly” style, be creative and innovative and be comfortable working with users at all levels, and far more at the C-level than most organizations.  He/she will be quick, articulate and able to help get to business practical solutions for users.

This position will be responsible for the planning and analysis of business systems requirements for Salesforce, system changes or enhancements in coordination with business users, management, other IT resources and/or vendors. Works with business partners to identify practical solutions to business problems using Salesforce. Will be responsible for the administration and ongoing support of Salesforce and other technologies related to Salesforce

            Preferred Experience:

·        B.A. in management information systems, computer science or equivalent experience.

·        2 or more year’s hands-on experience with the configuration and ongoing administration of Salesforce.com.

·        Experience with Salesforce.com API, SOAP messaging and integrations with other enterprise applications.

·         Experience in analysis of business process, workflow and modeling.

·         Experience working in a task-oriented environment by where project management practices and disciplines are the key method towards job execution.

·         Must have excellent interpersonal, verbal and written communication skills.

Interested candidates please respond:

            SF.com Admin in the SUBJECT LINE

Resume and salary history to

diane.gallo@vistage.com

Integrated Revenue Management is a national Revenue Management Education company located in Carlsbad, California. We are currently implementing SalesForce Enterprise Edition for a sales team of five people. We are looking for a full time sales operations support person. This position is administrative, including functioning as our SalesForce Administrator and providing administrative support for sales and some marketing programs. We would prefer someone who is a certified SalesForce Administrator with at least 1-2 years experience functioning as an administrator. The position requires strong skills with Microsoft Office, PowerPoint and Excel. This is an office based position with salary and comprehensive benefits.

To apply, send resume with salary requirements to imasten@irminconline.com. 

To learn more about Integrated Revenue Management go to:  www.irminonline.com.