For our next meeting of the San Diego Salesforce.com User Group, we are moving to a different day of the week, a different time, and a different location

Friday, April 3rd, at the Omni Hotel, downtown - starting at noon.

The theme for the April 3rd meeting will be "Appexchange Applications, Tools, and Components that you can download for Free!"  We will have a speaker or two present free packages that they have made available on the appexchange.  We are also looking to hear from our members regarding what you may have downloaded (for free) that has benefited your Salesforce.com implemented.  If you have been successful using a program, component, or tool that you have downloaded and are willing to share your experience with others, please send me an email at rhonda.ross@audatex.com letting me know of your interest.

Once I hear back from some people, I will send out a more detailed agenda. The ending time for the meeting will depend on how many volunteers we get.  We have the room available to us until 3:00.

Due to the success of our "birds of a feather" breakouts during our last two meetings, we will be doing that again.  We are looking for volunteers to lead discussions on the following topics:

• Administration - e.g., adoption, data management, change management
• Service and Support - e.g. case management, SLAs, email-to-case
• Marketing - e.g. web-to-lead, email marketing, lead scoring, event management
• Development - e.g. moving from administrator to developer, useful tools

If you are willing to facilitate a discussion on one of these topics, please email me at rhonda.ross@audatex.com.

To RSVP for the meeting, send an email to rhonda.ross@audatex.com. 

It is important that you RSVP if you will be attending, as there will be a complementary lunch provided so we need an accurate headcount!

Why all these changes?  We wanted to make it convenient for those of you who may want to attend the CRM Essentials Seminar which Salesforce.com will be having at the Omni in the morning.  For further information on this event, please visit the event's website.  If the agenda looks interesting, feel free to register on the salesforce.com site.  However, since this seminar is geared toward people who are brand new to Salesforce CRM or still evaluating their options, you may find the content more “back to basics” than you’re looking for.

Either way, I hope you will be able to make it to the user group meeting and I look forward to seeing you there!

To sign up for User Group, if not already a member:  http://usergroups.salesforce.com/sandiego/

Membership and meeting attendance is free!

Rhonda Ross | Mark Lappin
San Diego User Group Co-Leaders